Shipping policy

At Voltixx, we are committed to providing fast and reliable shipping to ensure you receive your order as quickly as possible. Please review our shipping details below:

Processing & Dispatch Times

  • We aim to dispatch all orders the next working day after purchase.
  • Orders placed on weekends or bank holidays will be processed on the next working day.

Shipping Methods & Estimated Delivery Times

  • Royal Mail 24 – Used for most standard orders. Estimated delivery time: 1-2 working days.
  • UPS – Used for bulky or heavier items. Estimated delivery time: 1-3 working days, depending on location.
  • Royal Mail Special Delivery – Used for high-value items to ensure secure and tracked next-day delivery.

Shipping Costs

  • Standard shipping fees will be calculated at checkout based on the size, weight, and value of your order.
  • Some items may qualify for free shipping as part of special promotions.

Tracking & Delivery

  • Tracking information (if applicable) will be provided once your order has been dispatched.
  • Please ensure that your shipping address is correct at checkout, as we cannot be held responsible for delays due to incorrect details.

Delays & Issues

  • While we strive to meet our estimated delivery times, occasional delays may occur due to courier issues, weather conditions, or peak shopping periods.
  • If your order has not arrived within the expected timeframe, please contact our support team, and we’ll assist you.

For any further shipping-related queries, feel free to contact us at [phonecentrenorthampton@gmail.com 01604 631 635].